Version: v2.0
Effective date: 27 April 2026.
These Terms & Conditions ("Terms") govern your use of Accord Blueprint, an AI-powered business assessment service provided by Third Mind Kft. ("we," "us," "our," or "Third Mind"), a Hungarian private limited company with cégjegyzékszám [INSERT Cg. xx-xx-xxxxxx] and adószám HU[INSERT 8 digits], registered seat at [INSERT Hungarian address], operating the website 3rdmind.co.uk.
By purchasing a package of Accord Blueprint, you ("Customer," "you," or "your") agree to be bound by these Terms. These Terms form a legally binding contract between you and Third Mind. If you do not agree with any part of these Terms, you must not use the service.
Where the Customer is an organisation, the individual purchasing or authorising the purchase ("Primary Contact") warrants they have authority to bind the organisation to these Terms.
In these Terms, the following terms have the meanings set out below:
Accord Blueprint is a structured AI-powered assessment service designed to evaluate your organisation's readiness for artificial intelligence adoption.
The Service operates in the following stages:
The Blueprint Report is advisory in nature and is intended to inform your organisation's strategic discussions about AI adoption. The report does not constitute professional business or legal advice.
We are committed to transparent use of artificial intelligence. This section explains how AI is used in Accord Blueprint and how we comply with EU AI Act requirements.
Accord Blueprint uses large language model (LLM) technology — specifically Anthropic's Claude — accessed through Amazon Bedrock in the EU region (Frankfurt). AWS (Europe) SARL is our data sub-processor for this service.
The AI Interview system uses Claude on AWS Bedrock EU to conduct guided conversations with your nominated team members.
The report generation system uses the same model to analyse interview data and produce written findings and recommendations.
All processing and storage stay within the EU/EEA.
Nominees are clearly informed before each AI Interview that they are interacting with an AI system, not a human interviewer. This disclosure occurs at the outset of each interview session and again in the opening message of the conversation. No deception is used in the Service.
Under the EU AI Act (Regulation (EU) 2024/1689), Accord Blueprint is classified as a limited-risk AI system. It is a chatbot subject to Article 50(1) transparency (we tell every participant they are talking to an AI) and generates AI-produced text subject to Article 50(2) marking (our reports are marked as AI-generated).
Accord is not a high-risk system under Annex III because its output is organisational and aggregated, and its use for employment-related decisions about identified individuals is contractually prohibited (see §11A). If Third Mind becomes aware that a Customer is using the Blueprint in breach of §11A, Third Mind will assess whether reclassification is required and may suspend the engagement.
The Blueprint Report is explicitly advisory and informational. It does not generate automated decisions affecting rights, legal obligations, or significant consequences for individual employees. All recommendations in the report are subject to your organisation's independent review and decision-making.
If you believe that the AI-generated report contains errors, misinterpretations, or concerns about its accuracy, you may request a human review of specific findings. Please contact us at hello@3rdmind.co.uk with details of your concern, and we will arrange a review by a Third Mind team member within 14 days.
All data processed by our AI systems is handled in accordance with GDPR and our Privacy Notice (3rdmind.co.uk/privacy). Interview content and uploaded documents are processed solely to deliver the Service. AWS Bedrock EU does not use your content to train or improve AI models, and we do not use your content to train or improve any model. Inputs and outputs are not retained in the Bedrock model infrastructure after the API call completes.
Accord Blueprint is offered in tiered packages, with the option to purchase additional interviews on the Starter and Growth tiers. Enterprise engagements are bespoke.
| Package | Interviews included | Price (excl. VAT) |
|---|---|---|
| Starter | Up to 6 | €499 |
| Growth | Up to 12 | €999 |
| Enterprise | Custom — agreed in scoping call | Bespoke (Statement of Work) |
| Additional interview (Starter / Growth only) | 1 interview | €99 |
Accord Blueprint is purchased on a one-time payment basis. No ongoing subscription is required. Payment is non-refundable except as specified in §7 (Refund Policy) and §6 (Guarantees).
All prices are listed excluding VAT. The VAT treatment depends on where you are and whether you are buying as a business or as a private consumer.
The final price including any applicable VAT is shown at checkout before payment. If you require a purchase order, named-recipient invoice, or specific accounting reference, contact billing@3rdmind.co.uk before placing the order.
A receipt and invoice will be provided to the Primary Contact following successful payment. Invoices are issued by Third Mind Kft. and contain all information required under Hungarian Act CXXVII/2007 on VAT and Hungarian Act C/2000 on accounting.
Enterprise engagements are priced individually following a scoping call. A signed Statement of Work sets out the exact scope, price, interview count, SLAs and any variations to these Terms and prevails over §5 to the extent of any conflict.
We stand behind Accord Blueprint with four core guarantees:
Your Blueprint Report will be delivered to the Primary Contact within 24 hours of the final interview being completed by the last nominated team member.
If we fail to meet this deadline due to our actions or systems, you are entitled to a full refund of the amount paid for your Accord Blueprint package. Narrow force-majeure exceptions apply — see §13.
We stand behind the quality of your Blueprint Report. If you are not satisfied for any reason, email hello@3rdmind.co.uk within 14 days of receiving your report. You do not need to justify your reason. We will confirm receipt within 2 business days and refund in full within 14 business days.
You own all intellectual property rights in your Blueprint Report and the findings it contains.
You may share, distribute, reproduce, and create derivative works from your report with any third party, external consultant, developer, or internal team member without restriction or additional cost. Third Mind makes no claim to ownership of your report.
Every finding, recommendation, and insight in your Blueprint Report is tied directly to your organisation's specific data, interviews, and context.
Your report is not a template, generic framework, or pre-written document. It is generated specifically for you based on the AI Interviews conducted and documents you provide.
If you believe the report contains generic template content rather than findings specific to your interviews and data, contact us at hello@3rdmind.co.uk within 14 days of receipt. We will review your claim and provide either a corrected report or a full refund.
Third Mind is committed to customer satisfaction and compliance with EU consumer protection law, including the Consumer Rights Directive (2011/83/EU) as transposed in Hungary by Government Decree 45/2014 (II.26.) and in the UK by the Consumer Contracts Regulations 2013.
If you are a consumer (an individual purchasing for personal use), you have a 14-calendar-day right of withdrawal from the date of purchase with no questions asked. This right applies even if you have begun using the Service.
If you are a business customer (purchasing Accord Blueprint for your organisation), the 14-day cooling-off period applies unless explicitly waived in writing at the time of purchase.
To request a refund within the 14-day period, contact hello@3rdmind.co.uk with your order reference and reason for the refund request. You do not need to provide detailed justification during the cooling-off period.
Once a valid refund request is received, we will process the refund within 14 business days. Refunds are issued to the original payment method. Any transaction fees charged by payment processors are the responsibility of the payment provider.
In addition to the cooling-off period, the Four Guarantees in §6 provide grounds for refund if specific conditions are not met. These guarantees operate independently and in addition to statutory consumer rights.
After the 14-day cooling-off period has expired, refunds are not available except where one or more of the Four Guarantees have not been met, or where Third Mind is in material breach of these Terms.
To ensure Accord Blueprint works effectively and safely, you agree to:
Breach of these obligations may result in suspension or termination of your access to the Service and may result in Third Mind pursuing legal remedies.
Your privacy is important to us. This section outlines our data practices for Accord Blueprint.
Our full Privacy Notice is available at 3rdmind.co.uk/privacy. The Privacy Notice contains detailed information about data collection, processing, storage, your rights and how to exercise those rights. These Terms and the Privacy Notice form the complete data governance framework for the Service.
You retain full ownership of all User Data, including interview responses, uploaded documents, business information and any other content you provide. Third Mind does not claim ownership of your data.
Third Mind Kft. is the controller for personal data it collects directly from participants through the Accord interface (interview content, account data, session metadata). The Customer is a separate controller for the Blueprint Report once delivered, and is responsible for its own use of the Report under GDPR.
We do not act as your processor and do not require a customer-signed Data Processing Agreement for the Accord Service. Our lead supervisory authority is the Hungarian Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH).
For Customers and participants in the United Kingdom, UK GDPR applies in addition to EU GDPR. Our representative under UK GDPR Article 27 is[INSERT representative name + UK address + contact email].
Interview data is processed on AWS Bedrock EU (Frankfurt). All storage is in EU/EEA-hosted systems. Retention periods are set out in our Privacy Notice §7. The Customer may request deletion of all engagement data at any time by emailing hello@3rdmind.co.uk; we will confirm within 2 business days and complete deletion within 30 days, subject to legal retention obligations (e.g. accounting records under Hungarian Act C/2000 §169 retained for 8 years).
AI Interviews are conducted via text-based interface by default. If a voice interface is used, you have the right to request that recordings be deleted immediately after the interview is transcribed, and we will honour that request. Transcriptions are treated as User Data and retained according to the Privacy Notice.
To deliver Accord Blueprint, we use third-party processors. The current list is published at 3rdmind.co.uk/sub-processors. All sub-processors are bound by data protection contracts and are not permitted to process your data except as necessary to deliver the Service.
You own all intellectual property rights in your Blueprint Report, including all text, findings, recommendations, analysis and any derivative works. You may freely use, reproduce, modify, distribute and commercialise your report without our permission or payment.
Third Mind retains all intellectual property rights in:
The underlying language model (Anthropic's Claude) and the cloud infrastructure (AWS Bedrock) are owned by their respective providers; we license them, we do not own them.
We grant you a non-exclusive, non-transferable, limited licence to use Accord Blueprint solely to obtain your Blueprint Report. You may not licence, sublicence, share or resell access to the platform.
If you provide feedback, suggestions or ideas about Accord Blueprint to Third Mind, we may use that feedback to improve the Service. You grant us a non-exclusive, royalty-free right to use any feedback you provide.
The Primary Contact warrants and represents that:
Participation is processed under legitimate interest (GDPR Art. 6(1)(f)); individual consent is not the legal basis. If any nominee has been coerced or materially misled about the interview, the Primary Contact remains liable to Third Mind for any resulting claims or disputes.
The Customer agrees not to use the Blueprint Report, any scorecard, team map, culture map or individual-level signal derived from it as a basis for decisions affecting any identified employee's recruitment, promotion, compensation, task allocation, disciplinary outcome, restructuring or termination.
The Blueprint is an organisational-readiness assessment. It is not an HR tool, not a performance evaluation, and not a basis for decisions about individuals.
Breach of this clause voids the Four Guarantees in §6, gives Third Mind the right to terminate the engagement immediately, and may trigger reclassification of the Service as high-risk under the EU AI Act — a liability the Customer accepts by breaching this clause.
The Blueprint Report is advisory and informational in nature. Third Mind does not provide legal, financial, tax or professional business advice. You acknowledge that:
Third Mind is not liable for any business decisions, investments, or actions taken by you or your organisation based on the Blueprint Report, including any loss of profit, revenue, opportunity or competitive advantage resulting from such decisions.
In no circumstance will Third Mind's total liability to you (whether arising from breach of contract, negligence, tort, or any other cause) exceed the total amount you paid for Accord Blueprint. This cap applies to all claims in the aggregate.
Third Mind is not liable for:
This limitation does not apply to:
Third Mind is not liable for failure or delay in performing our obligations under these Terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to:
If a force majeure event prevents delivery of your Blueprint Report within the 24-hour guarantee period, the guarantee is suspended for the duration of the force majeure event. If the event prevents delivery for more than 7 days, you are entitled to a full refund.
These Terms and your use of Accord Blueprint are governed by Hungarian law (in particular, Act V/2013 — Polgári Törvénykönyv).
If you are a consumer, you retain the benefit of mandatory consumer-protection rules in your country of residence, regardless of the choice of law above. This includes Hungarian Government Decree 45/2014 (II.26.) for Hungarian consumers, the UK Consumer Rights Act 2015 for UK consumers, and equivalent national transpositions of the Consumer Rights Directive 2011/83 across the EU/EEA.
You and Third Mind agree to submit to the jurisdiction of the courts of Hungary. However, under Brussels Ia Regulation (EU 1215/2012) Article 18 and equivalent UK private international law, if you are a consumer you may bring proceedings in the courts of the country where you are domiciled, and Third Mind may only sue you in those courts.
Nothing in this section affects your statutory rights as a UK consumer or your right to lodge a complaint with the UK Information Commissioner's Office (ICO) in addition to the Hungarian NAIH.
If you are a consumer in the EU, you may also use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr. Our contact for ODR purposes is hello@3rdmind.co.uk.
Before initiating legal proceedings, we encourage you to attempt resolution through the following process:
Contact hello@3rdmind.co.uk with a detailed description of your dispute, the outcome you seek and any relevant documentation. Third Mind will respond within 10 business days with our position and attempt to resolve the matter.
If direct communication does not resolve the dispute within 30 days, either party may propose mediation. We will attempt to agree on a neutral mediator acceptable to both parties. Mediation costs will be shared equally unless otherwise agreed.
If mediation is unsuccessful or either party declines to mediate, disputes will be resolved by the courts of Hungary (or your local court if you are a consumer in an EU/EEA country or the United Kingdom).
Third Mind may update these Terms from time to time. We will provide 30 days' notice of material changes by email to the Primary Contact or via the 3rdmind.co.uk website.
If you do not accept the updated Terms, you may request a refund for any unused Service within 14 days of the notice. Continued use of Accord Blueprint after the 30-day notice period constitutes acceptance of the updated Terms.
Non-material changes (typo fixes, clarifications) may be made without notice.
If any part of these Terms is found to be invalid, unenforceable or illegal, that part will be removed, but the remainder of the Terms will continue in full force and effect. If removal of a clause substantially frustrates the Terms, we will negotiate a replacement clause that achieves the original intent.
These Terms, together with our Privacy Notice and (for Enterprise customers) any signed Statement of Work, constitute the entire agreement between you and Third Mind regarding Accord Blueprint. They supersede any prior negotiations, representations, warranties or agreements. No prior term or condition, email, conversation or representation has any effect unless expressly restated in these Terms.
Third Mind's failure to enforce any right or provision does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorised representative of Third Mind.
These Terms are issued in English. Any translation is provided for convenience only; in the event of conflict between the English version and any translation, the English version prevails (subject to mandatory consumer-protection rules in your country of residence).
You may not assign, transfer or sublicence your rights under these Terms without Third Mind's prior written consent. Third Mind may assign our rights to a successor or affiliate without your consent.
Any attempted assignment in violation of this clause is void.
For questions, complaints, support requests or to exercise any of your rights under these Terms, contact:
Third Mind Kft.
Cégjegyzékszám: 01-09-451178
Adószám: HU32952638
Székhely: H 1112 Budapest nevegy str 16.
Email: hello@3rdmind.co.uk
Privacy and data protection: privacy@3rdmind.co.uk
Billing: billing@3rdmind.co.uk
Website: 3rdmind.co.uk
We will respond to all enquiries within 10 business days.
Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH)
Address: 1055 Budapest, Falk Miksa utca 9–11.
Phone: +36 1 391 1400 · Email: ugyfelszolgalat@naih.hu · Web: naih.hu
End of Terms & Conditions v2.0